Many of the Quick Refrence Cards (QRC's) on this website support these training guides. Feel free to look at the list under the Quick Reference Cards / Videos tab to use as additional information as you instruct or go through the guides.
Navigating the IROC Portal
Student Guide - Navigating the IROC Portal | This topic gives a general over-view of the portal structure and the different functionality it has. (06-2021) |
Video - Navigating the IROC Portal | This video explores the IROC portal home pages, improved architecture and functionality. Covered in this video are the following three main areas of the homepage: 1) Content Selectors, 2) Action Tiles, and 3) Main Work Area. (3-2021) |
Navigating the IROC Portal Scenario A | |
Navigating the IROC Portal Scenario B |
Navigating the Data Management Tool (DMT)
Student Guide - Navigating the DMT | |
Resource Status
Student Guide - Resource Status | This topic covers the information necessary to monitor the status of your resources in IROC. You will learn how to set availability/unavailability and availability area, as well as how to view resource status. |
Power Point - Resource Status | (06-2021) |
Instructor Guide - Resource Status | |
Resource Status - Scenario A | |
Resource Status - Scenario B |
Creating Incidents
Student Guide - Creating Incidents | This topic covers the information necessary to create an incident in IROC. Note that most incidents are added to IROC from another system. This document describes those occasions when you need to create an incident, including a preposition incident. It also covers how to change an incident number or the incident's protecting unit (formerly referred to as incident host unit or jurisdictional unit). v 4.0 (06-2021) |
Power Point - Creating Incidents | (06-2021) |
Instructor Guide - Creating Incidents | |
Scenario A - Creating Incidents | |
Scenario B- Creating Incidents |
Maintaining Incidents
Student Guide - Maintaining Incidents | This topic covers the information necessary to maintain an incident in IROC, including adding incidents to IROC from an outside system. As a dispatcher, you can view all information related to incidents in your dispatch center. |
Power Point - Maintaining Incidents | (06-2021) |
Instructor Guide - Maintaining Incidents | |
Maintaining Incidents - Scenario A | |
Maintaining Incidents - Scenario B |
New Requests
Student Guide - Creating a New Request | This topic covers the information necessary to create a new request, including supplemental requests, NFES requests, configuration, compact, EMAC, and state-to-state orders. It also describes how to attach forms to a request. v 4.1 |
Power Point - Creating a New Request | (06-2021) |
Instructor Guide - Creating a New Request | |
New Request Scenario A | |
New Request Scenario B |
Pending Requests
Student Guide - Managing Pending Requests | This topic covers how to manage pending requests within IROC. Sections of the guides include information on how to fill, place, cancel, and retrieve a pending request, as well as how to generate a resource order form. It describes how to manage individual pending requests and how to manage multiple requests at once. |
Power Point - Managing Pending Requests | (06-2021) |
Instructor Guide - Managing Pending Requests | |
Managing Pending Requests - Scenario A | |
Managing Pending Requests - Scenario B |
Request Status
Student Guide - Managing Request Status | This topic covers the information necessary to determine and monitor the status of multiple or single requests in IROC. It describes how to edit a request or assignment, unfill or retrieve a request, manage NFES requests, cancel reassignments, convert a request to a support request, and add subordinate requests. v 4.1 (07-2021) |
Power Point - Managing Request Status | (06-2021) |
Instructor Guide - Managing Request Status | v 4.0 (07-2021) |
Request Status - Scenario A | |
Request Status - Scenario B |
Rosters
Student Guide - Maintaining Rosters | This topic covers all information related to rosters in IROC, including creating rosters and maintaining rosters. v 4.1 (06-2021) |
Power Point - Maintaining Rosters | (06-2021) |
Instructor Guide - Maintaining Rosters | |
Rosters Scenario A | |
Rosters Scenario B |
Assignment Rosters
Student Guide - Assignment Rosters | This topic covers information about how to work with assignment rosters, including the various ways to fill a roster using an assignment roster. vs 4.1 (08-11-2021) |
Power Point - Assignment Rosters | (06-2021) |
Instructor Guide - Assignment Rosters | vs 3.0 (08-20-2021) |
Assignment Roster - Scenario A | |
Assignment Roster - Scenario B |
Release/Reassign
Student Guide - Releasing and Reassigning Resources | This topic covers the information necessary to release and reassign resources in IROC, including modifying a resource's release. v 4.1 (08-2021) |
Power Point - Releasing and Reassigning Resources | (07-2021) |
Instructor Guide - Releasing and Reassigning Resources | v 4.1 (07-19-2021) |
Release - Reassign - Scenario A | |
Release - Reassign - Scenario B |
Setting Travel
Student Guide - Setting Travel | This topic covers how to set travel for resources within IROC, including setting ETD/ETA, setting travel with an itinerary, and setting travel to be arranged. The Travel Options field appears in several places throughout IROC Portal. Regardless of where it appears, the process for completing the information is the same. v 4.0 (06-2021) |
Power Point - Setting Travel | (06-2021) |
Instructor Guide - Setting Travel | v 4.0 (07-2021) |
Setting Travel Scenario A | |
Setting Travel Scenario B |
Managing Records in the DMT
Navigating the IROC Data Management Tool Video | |
Student Guide - Managing Records in the DMT | |
Powerpoint - Managing Records in the DMT | |
Instructor Guide - Managing Records in the DMT |
Managing Incident Conflicts
Student guide - Managing Incident Conflicts | |
Powerpoint - Managing Incident Conflicts | |
Instructor Guide - Managing Incident Conflicts |
Managing Contracts in the DMT
Student Guide - Managing Contracts in the DMT | Advanced |
Powerpoint - Managing Contracts in the DMT | Advanced |
Instructor Guide - Managing Contracts in the DMT | Advanced |
Maintaining Resources
Student Guide - Maintaining Resources | Advanced |
Powerpoint - Maintaining Resources | Advanced |
Instructor Guide - Maintaining Resources | Advanced |
Selection Areas
Student Guide - Selection Areas | Advanced |
Power Point - Selection Areas | Advanced |
Instructor Guide - Selection Areas | Advanced |
Final Scenario
Final Scenario A | |
Final Scenario B |