Skip to main content
U.S. flag

An official website of the United States government

IROC Quick Reference Cards and Training Videos

Quick Reference Cards

IROC Application Videos

Name

 Description

IROC Tokyo Release - VideoThis video describes the steps needed to use the Data Management Tool (DMT) in the Tokyo update.
Navigating Homepage PortalThis video explores the IROC portal home pages, improved architecture and functionality. Covered in this video are the following three main areas of the homepage: 1) Content Selectors, 2) Action Tiles, and 3) Main Work Area. (3-2021)
IROC Reporting ApplicationThis video explores the IROC Reporting application, which allows users to create, access, modify, and share predefined and customer reports (5-2021)

Miscellaneous Information

Name

Description

e-ISuite AccessDocuments how to download information from IROC to e-ISuite
Troubleshooting IROC Connectivity and Slowness Issues 
Event Kind and Category Data Values 2021 
IROC Data Entry StandardsUpdated standard for entry of your data.
IROC Catalog Updates 2022New updated catalog four letter codes.
Memo for Catalog Updates 

Aviation

Name

Description

Tactical AviationGives the user direction on filling a request using the Tactical Aviation Module.

Compacts

Name

Description

Creating Compact RequestsCompact Requests can be created in IROC for state/local incidents in states that are members (https://affcompacts.org/). A Compact must be Active (Open) in order for requests to be identified as Compact Requests (see Managing Compact Organizations for more information).
Managing Compact Organizations
  • Most of the management work for Compact organizations happens in the IROC DMT. From here you can designate a Compact Coordinator, Activate/Deactivate a Compact, Add/Remove Dispatch Organizations from a Compact, and create lists of Compact Requests.

Contracts

Name

Description

Adding Resources to a ContractAs a dispatch manager, you may need to add resources to a contract. To do so, your active dispatch organization must be the managing dispatch of the contract or be designated as an organization managing resources dispatch for the contract. The resource must be attached to the contract before that resource can be dispatched.
Disabling Rosters from Contract ScreenThis guide describes a simple process for disabling a roster from the Contracts module, allowing you to add the resource to the contract.
Entering a New ContractDescribes the process to enter new contracts into IROC.

Creating Resources

Name

Description

Creating a Resource

As a dispatch manager, you can create Aircraft, Crew, Equipment, Overhead, and Supply resources all from the IROC Portal. The process is largely the same for the creation of all resource types, but variations described here are important to note.

Similar processes exist to create resources in IROC DMT, however this guide will focus on IROC Portal usage.

Data Management Tool (DMT)

Name

Description

Accessing Help in DMTIn IROC DMT, you can access the help screen to find a series of knowledge articles. Follow these steps to find information.
Common Icon Action Buttons in DMTExplains the buttons with graphics commonly used in the DMT.
Complex Filters in DMTExplains how to use filters to perform advanced searches.
Creating Favorites in the DMTDirections for applying a filter to a list in the DMT and how to save as a favorite for quick reference.
Finding Overhead and Qualified and Trainee Resources in DMTWhen you need to find who your qualified or trainee resources are by qualification with your dispatch center, your GACC, or nationally. You can filter to find this information in the IROC DMT Resource Qualifications module.
IROC DMT View - Tokyo Release HighlightsThis document will give you an overview of the new Tokyo DMT release
Introduction to the DMTAdvanced IROC features are available in the IROC Data Management Tool (DMT), which provides additional functionality and enhanced search, data entry, and customization features not available in IROC Portal. This article discusses the basic navigation features of DMT.
Managing Organization Access Roles in DMTUsers who gain access to IROC will not have access to any IROC features until they are assigned roles. A dispatch manager at the user's dispatch must set that user's roles in IROC. This task is accomplished in the My Organization Access Roles module in IROC Data Management Tool (DMT).
Structure of the DMTAdvanced IROC features are available in the IROC Data Management Tool (DMT), which provides additional functionality and enhanced search, data entry, and customization features not available in IROC Portal. This article discusses the basic navigation features of DMT.
Working in the DMT - An IntroductionIROC uses lists to present actionable information in the IROC Data Management Tool (DMT) main content area, allowing you to view and manage records.
Working with lists in the DMTThis article provides helpful information for working with lists in the IROC Data Management Tool (DMT), including how to sort, filter, and find the records you need

Incidents

Name

Description

Adding a LocationDescribes how you can add locations to existing Incidents and Requests in IROC, where appropriate.
Assigning Preferred Jetports to Incidents in IROC PortalDescribes the process to manage Jetports for an Incident
Changing the Incident NumberAs a dispatcher, you may want to change the default incident number. You can change the incident number while creating the incident or while modifying incident details after the incident has been created. This document describes both options.
Creating an IncidentDescribes how dispatchers can create a new incident within IROC.
Creating Request BlocksDescribes how within an IROC incident record, you can create and manage Request Blocks.
Making the Financial Code the default code Describes how to view and modify the financial code in an existing incident within IROC.
Finding and Modifying Protecting Unit of an IncidentDescribes how to see or modify the protecting unit of an incident.
Finding Incident Contact Info - PortalDescribes how to find contact info in the Portal View.
Incident ContactsIROC incidents and requests use various contact records to document different people related to the incident or request. This document describes the available contact types and the various ways to add a contact to an incident.
Maintaining and Creating Incident ContactsIROC incidents and requests use various contact records to document different people related to the incident or request. This document describes the available contact types and the various ways to add a contact to an incident.
Maintaining an IncidentThis article describes how dispatchers maintain incidents in both list view and accordion view of the Incidents workspace.
Requesting a Fire CodeDescribes how to request a fire code to be associated with an incident with type = wildfire. This task can only be done in the IROC Data Management Tool (DMT) for an incident within your current dispatch center that is created in IROC.
Resolving Incident ConflictsDescribes the process to resolves conficts with incidents.
Track Incident ResourcesDispatchers can quickly create ad hoc lists and reports showing resources assigned to incidents. The same list filtering instructions demonstrated here can apply to a variety of actionable lists within IROC Portal.
Transferring an IncidentDescribes how to transfer incidents created in IROC

Maintaining Resources

Name

Description

Activate/Deactivate a ResourceGives direction on how to Activate or Deactivate a Resource
Changing Resource QualificationsAs a dispatch manager, you can change the qualifications for a resource in IROC Data Management Tool. You can also add new qualifications, set a primary qualification, or delete a qualification for a resource.
Managing Resource QualificationsDescribes how you can change the qualifications for a resource in IROC Data Management Tool. You can also add new qualifications, set a primary qualification, or delete a qualification for a resource as long as it's an IROC resource.
Making Resources Active/Pushing to IRWIN Plus Business Rules for Resources by Catalog.As a dispatch manager, you may come across resources for your organization that were imported from ROSS but are showing as inactive. These resources are missing an IRWIN ID because they are missing required information or certain required fields are filled in with inaccurate information. This document describes how to fix this issue.
Setting Resource Availability, Available Area and Unavailability PeriodsAll dispatchers can view resource information and set resource status. This article describes how dispatchers can view and set availability, availability area, and unavailability within IROC.
Transferring a ResourceThis document describes how to transfer a resource whose system of record (SOR) is IROC.
Updating Overhead Contact InfoAn Overhead (person) Resource's information, such as Contacts, Organizations, and Qualifications, are input into the IROC application in one of three ways. This document will assist you in that process.
Using the Resource Search FunctionAs an IROC user, you can use the Resource Search function to open the Resources screen, where you can view catalog resources; filter and search for specific resources, skills, and locations; and take action on resource records for your organization.
Validating Duplicate ResourcesAs a dispatch manager, you may come across overhead resources for your organization that need validation due to possible duplication. Follow these steps to resolve the issue.
Viewing Resource StatusAs a dispatcher, a common task is to view the status of resources within your dispatch center. This document explains how to do that.

Organization

Name

Description

Maintaining Organization ContactsIROC data related to organization contacts is managed in the IROC Data Management Tool (DMT). As a dispatch manager, you may need to manage the information for a contact in one of your organizations. This document will show you how.

Portal

Name

Description

Accessing Help in the PortalIn IROC Portal, you can access the help screen to find a series of knowledge articles. Follow these steps to find information.
Portal User Interface IconsDescribes common features and commands are represented by icons in the IROC portal
Structure of the IROC PortalFrom the IROC Portal homepage, you can view information, create and add incidents, and make requests and assignments for resources. The homepage is designed with five primary functional areas. This document describes those areas.
Navigating the IROC Portal HomepageShows the new Portal Navigation Homepage and how to use the new updated tiles, filters and different screens available to the user.

Reports

Name

Description

Accessing ROSS Legacy ReportsDescribes how to access ROSS Legacy Reports.
Ad Hoc Incident Resource ReportingDispatchers can quickly create ad hoc lists and reports showing resources assigned to incidents. The same list filtering instructions demonstrated here can apply to a variety of actionable lists within IROC Portal.
IROC Reporting ApplicationGives information about Reporting tool in the IROC Data Management Tool (DMT) that allows users to create, access, modify, and distribute predefined and custom reports.
IROC Basic Reports Tip SheetDescribes how to put together a basic report in IROC
IROC-ROSS Legacy DCAT Reports Tip SheetProvides information for IROC and ROSS Legacy Dispatch Cost Analysis Tool (DCAT) reports to assist centers with their DCAT process.
Viewing and Creating DashboardsDescribes the process to create a dashboard

Requests

Name

Description

Assigning Prepo-to-prepo requestsThis explains how to re-assign resources from a prepo order to another prepo order.
Creating a RequestRequests are orders for resources needed on an incident. An incident can have many requests. In IROC, requested items are organized into five catalogs: Aircraft, Crew, Equipment, Overhead, and Supplies. As a dispatcher, you can create a request for an incident supported by your dispatch center.
Creating an NFES Supply RequestAs a dispatcher, you can create requests for NFES supply items through the IROC's New Request function.
Cancelling a Fill RequestAs a dispatcher, if you get to your Fill tab and it shows no available resources, this may be because you started the Fill With process but then navigated away from the Fill With tab. Follow these steps to troubleshoot.
Cancelling the Release of a ResourceAs a dispatcher, you may need to cancel the release of a resource from an incident. The steps described here apply to both canceling a release and canceling a tentative release.
Claiming and Retrieving Multiple RequestsAs a dispatcher, you can claim and retrieve multiple requests at once in the Request Status and the Pending Requests list view workspace, respectively.
Converting Requests to Support RequestsAs a dispatcher, you can convert an existing request to a Support Request in IROC Portal, associating the request with a parent request.
Filling a Configuration Request with a Single ResourceThis document describes how to start a new assignment roster from scratch so you can add the roster positions and identify the resources for each based on your needs.
Filling a RequestIn IROC, most pending request actions take place on the Manage Request screen.
Generating Resource Order FormsIROC allows dispatchers to generate resource order forms from a variety of screens.
Linking Subordinate Resource TravelA dispatcher can easily copy Mob and Demob travel from parent requests to subordinate requests using action buttons in the Travel tab on the Manage Request screen. The travel options for the parent will be linked to its subordinate requests, and any changes will be reflected on the child requests.
Monitoring Status of NFES RequestThe status of an NFES supply request placed to cache can be found in the ICBS Status Message in the Info tab of the Manage Request screen and in the Request Status list view and accordion view screens. Information related to NFES supplies will not be found in the IROC Resources Catalog.
Placing NFES Supply Requests to CacheAs a dispatcher, you may need to place NFES supply requests directly to cache. Whenever possible, place NFES supply requests to cache in bulk from the Pending Requests list view. If necessary, you can place single items to the cache from either the Pending Requests list view or the Manage Request screen.
Reassigning Resources BehaviorThis article discusses various impacts to requests, based on changes made to the parent request.
Releasing a Resource in the request status and Manage Request ScreensAs a dispatcher, you may need to release resources from an incident. You can do this for incident resources that are at incident, available or unavailable on prepo, or tentatively released. You can release resources when working in the Request Status list view or from the Manage Request screen. This document describes how to do that.
Releasing Non Local ResourcesThis article describes how dispatchers can release their dispatch center's overhead resources even if those resources are not assigned to a local incident. IMPORTANT: This method should be used as a last resort or in emergency situations. In all other instances, the incident dispatch center should be contacted and asked to release these resources from their incident.
Retreiving an NFES Supply Request Placed to the CacheAs a dispatcher, you may need to retrieve a pending NFES supply request sent to cache. This function essentially brings back the request from the cache. You can only retrieve an ICBS request for your organization, and your organization must be in the ordering chain for that request.
Unfilling a RequestThis guide describes how to unfill a request.
Viewing Request StatusRequest status is the state of requests that have been created or placed to your dispatch center. It can be used to determine the status of an individual request or to provide information on groups of requests for briefings or shift changes.

Rosters

Name

Description

Creating and Managing RostersThis guide describes how dispatchers can create and maintain rosters within IROC
Disabling Rosters from Contract ScreenAs a dispatch manager, you may need to add resources to a contract in IROC DMT. If a resource is on or has a roster, you cannot add it to a contract. This guide describes a simple process for disabling a roster from the Contracts module, allowing you to add the resource to the contract.
Fill with a Nested Roster

,

Nested rosters, such as those found on strike teams, are built using the same procedure used to build the roster on the parent.See any of the Filling a Configuration Request Quick Reference Cards available on IROC's Knowledge Base or the IROC FAM-IT site.

Filling a Configuration Request with a single ResourceThis describes how to fill a request with a single resource.
Filling a Configuration Request from Scratch Using an Assignment RosterThis describes how to fill a request from scratch using an Assignment Roster
Filling a Request with an Assignment Roster using a ConfigurationAn assignment roster is created when filling a request that has a configuration. That request is called the parent request. As a dispatcher, you work with the assignment roster to generate the subordinate requests for the parent request.
Filling a Configuration Request with an Assignment Roster Using the Master RosterThis document describes how to fill a request with one of the resource's master rosters.

Selection Area

Name

Description

Creating a New Selection Area AffiliationA dispatch manager with the role of selection area manager can create selection areas. Selection area managers can only create selection areas for their subordinate centers. Selection area affiliations are generally only managed by GACC and NICC organizations.
Managing Order Authority in Selection Area AffiliationsIROC allows selection area managers to configure limitations on the items that can be requested via a selection area. These configuration limitations are referred to as ordering authority. This document explains how to create these.

IROC Tip Sheets

Name

Description

CWN Aircraft Rostering - Tip SheetDescribes the process to roster CWN Aircraft in both the Portal and DMT
Air FrequenciesDescribes the process for adding frequencies throughout the order process.
ICBS Tip Sheet for IROC UsersThis is a combination of Frequently Ask Questions (FAQS) and tips for dispatchers on using the IROC/ICBS interface.
Inactivate Resource and Hiding Overhead QualificationsDescribes the best way to make a resource inactive and how to hide overhead qualifications. (3-2021)
Printing Resource Orders in the DMTThis gives instructions how to print Resource Orders using IROC Reports in the DMT when you have read only access (5-2021)
Printing Resource Orders in PortalThis gives instructions how to print Resource Orders using the Portal (5-2021)
Smokejumper/Rapeller IA Load Filling Tip SheetThis Tip Sheet walks you step by step through how to fill loads of smokejumpers and rapellers.