The Dispatch Messaging System (DMS) uses commercial off-the-shelf (COTS) software called SquirrelMail, which is accessed through the Web and does not require downloading anything to your computer.
While there are no generic user accounts in SquirrelMail, there are generic mailbox folders for each group or office and more than one person can access the e-mail. Users log on using their personal account, subscribe to their group or office’s e-mail folder and are able to see and respond to e-mails sent to their group or office. Some individuals have accounts to use with an incident management team as a regular e-mail system. These accounts are assigned to the individual’s dispatch office or GACC and they will maintain the documents below.
Users will receive their user account information via an e-mail with instructions for logging on to DMS. Each user is responsible for providing appropriate documentation demonstrating adherence to Forest Service IT Security Policy. This includes security training documentation and Rules of Behavior (ROB) acceptance. The dispatch office must receive and file the following documents from each person with a user account in their office and be prepared to present all documentation in the event of an audit:
DMS is used by wildland fire dispatch community and is a web-based application. It is not any one agency's administrative mail system. It is used between dispatch offices, caches, and Incident Management Teams for mission critical communications.